Communicating with Teenagers

Shelly Humbach • December 6, 2016

a/k/a Do you speak English?

As an Independent Education Consultant, my demographic is teens. Fortunately, I love and appreciate this age and often, my faith in humanity is literally restored by a one-hour college planning session with a high school student. Occasionally, I joke that they have a heavy burden of correcting many mistakes that my generation has made. I reassure them that I’m joking, even though I’m not, really.

Teenagers are a fascinating lot and I know from my work, as well as my personal life (my children are 25, 21 and 18), communicating with them can be a little tricky, if not downright exasperating. If I had a nickel for every time I nagged at my children, I’d have a ton of nickels. My logic stems from this: if they would just do as I say the first time, there would be no need to ask (nag) again. This factoid will make zero sense to them until they become parents.

I’m also keenly aware of the plight and suffering that can befall college freshmen. It’s not enough to be intellectually college-ready, students must have the emotional skills and stamina to withstand intense negative experiences. The increase in demand for college campus support services confirms this. Many of our kids are simply not ready or able to deal with their newfound independence, coupled with immense unscheduled time. Colleges are scrambling to meet the demands of student support and not just for mental health issues (although this is on a sharp rise). Food and alcohol bingeing, lack of discipline with regard to study habits and class attendance, and an inability to cohabitate with a roommate are just a few of the challenges that can quickly send a college student down a destructive path.

Effective communication opens up the possibility for occasional ‘teaching moments’. Teenagers know everything (just like we did) yet, if we’re lucky, we can still impart a golden nugget or two of information before they launch from home.

So, after much trial and error, behold my top 5 tips for successful communication with your teen.

1. At some point, and in spite of your teen’s complete lack of sense, you’ve got to trust the little darlings . As adults, we must summons our rational mind, although I recognize that having a rational mind while living with teens is often a paradoxical concept. Barring life and death situations, we must let them trip and fall, crash and burn. To not do so is to cripple them for life.

2. Listen, listen and then listen some more . Agreed, parents have years of wisdom and life experiences but we must not let our desire to be right or be heard overtake our interactions with them. That’s what your best friend/therapist is for.

3. Be present . For God’s sake, in the blink of an eye, they will be gone, leaving you in a pile of your own snot and tears. This was a hard one for me because I tend to become consumed with my work. I’m not suggesting you constantly make every waking moment about them (please, please don’t), I’m suggesting when you have the opportunity to make and enjoy a meal together, for example, tune in.

4. The “do as I say and not as I do” philosophy is bunk. If you are alarmed and even offended at how much time your kid spends on their device, take a good hard look at your own habits. Do you bring your phone to the dinner table? Do you look at/use your phone while driving? Do you exercise appropriate impulse control around your device? If you can’t resist checking your phone while your teen is speaking to you , why would they? Children are sponges, and they don’t miss much. Even your teenager, who is dialed in to their device for what seems like 23.5 hours per day, is watching and listening and learning by your actions and behavior.

5. Learn and embrace Generation Z. This remarkable generation is a powerhouse both in size and stature. To say Gen Z is tech savvy is the understatement of the year. They are super dialed in to their community, seamlessly blending work with service work. How cool is that? Market researchers, cultural observers and trend forecasters note this generation’s multi-cultural and worldly perspective. And while one could argue that these findings are more art than science, they make for fascinating discussion. For a wonderful article about Gen Z, read on.

http://www.nytimes.com/2015/09/20/fashion/move-over-millennials-here-comes-generation-z.html?_r=0

By Shelly Humbach September 11, 2025
In June, I hosted my annual Senior Essay Writing Workshop. This was the first in-person workshop since 2019. I bet you can guess why. I was elated to meet my students face-to-face after months, even years, of connecting through the screen. Imagine my surprise at their height, super-smiles, and warm laughter. Dang, it was wonderful. So, essentially, all my in-state seniors gather at my house for a three-hour intensive workshop on crafting a killer college essay. As I was preparing for the event, it occurred to me that I might be in competition with their PHONE. Classic directness (this is probably a character flaw) led me to inform my students and their parents, in advance, that this would be a no-phone gathering. My messaging went something like this, Important: Phones are placed in a basket at the door and retrieved at noon. No exceptions. Parents: If you need to reach your student during the workshop, text me directly at **********. Now, I am fully on board with the phone-free movement. I support it, advocate for it, and live it (I brilliantly quit all personal media last November). And I thought: my event, my rules. I was a little concerned about how this announcement would land. Turns out my concern was mainly about the parents. The kids? Not so much. In fact, research indicates that students crave phone-free learning environments. Suffice to say, the workshop was a smashing success. Not a single student pushed back against the policy. One poor soul forgot to retrieve her phone and left it sitting all alone in the basket. Not to worry, though. She didn’t get far before turning back to grab it. Here’s the truth: We don’t have to bow down to every technological whim or societal pressure. As adults, we know the phone is a problem, and it’s our job to foster healthy, happy individuals. So let's keep this momentum going. As Maya Angelou wisely said, “When you know better, do better.”
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I work with incredible colleagues; collaborative, smart and supportive. They make me better and I am deeply grateful. Every year, Jennie Kent and Jeff Levy of Big J Educational Consulting share invaluable information regarding college admissions. Their research is impeccable and accurate and provides crucial data to help students and families make informed college decisions. Read on, share broadly and give a shout out to these generous professionals! Early Decision and Regular Decision Acceptance Rates Class of 2028 Domestic Undergraduate Need-Based and Merit Aid Class of 2028 In-State and Out-of-State Acceptance Rates Class of 2028 Financial Aid for International Noncitizens Class of 2028 International Noncitizens Acceptance Rate and Yield Class of 2028 Percentage of Students Submitting SAT and ACT Scores Class of 2028 Athletic Divisions and Conferences (partial list) Class of 2028 - NEW! These charts are visual, interactive, and easy to use. They make it possible to instantly sort using any column's metrics and to easily compare subsets of colleges. They are free and can be accessed at www.bigjeducationalconsulting.com/resources . From Jennie and Jeff: We hope you find these resources helpful in your work guiding students. Please feel free to share them broadly as long as they remain in their original unedited form. Permission is not granted to those charging a fee for their distribution. If you find an error after cross-referencing with an institution's Common Data Set, please contact us at info@bigjconsult.com . Thank you!
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